Questions families ask before preserving a life story.
Clear answers about visitor access, owner tools, QR/NFC sharing, pet profiles, and the AI voice experience.
Digital memorials
What does an iTombs memorial include?
A profile header, biography, visual timeline, post detail pages, likes, comments, media gallery, video section, family tree, and optional AI voice chat.
Do visitors need an account?
No. Visitors open a memorial instantly from a shared link, QR code, or NFC tap and can leave comments without signing up.
Can one account include a person and a pet?
Yes. Families can maintain human and pet memorial profiles side by side, each with its own shareable URL.
QR and NFC products
Will an iTombs plaque damage a headstone?
The legacy packs are designed around durable QR/NFC hardware and weather-resistant materials. Installation should still follow cemetery rules and family preference.
What are Tomb Life Codes?
They are iTombs QR/NFC access points that open a memorial profile from a headstone, card, lanyard, tag, or sticker.
Are the products weather-resistant?
The old iTombs shop emphasized aluminum and stainless steel hardware, weatherproof QR codes, corrosion resistance, rust resistance, and lifetime-guaranteed laser engraving.
Owner dashboard
What can memorial owners manage?
Owners can create and delete memory posts, edit profile details, upload photos, manage biography and background images, connect YouTube, schedule future messages, and edit the family tree.
Where do owners log in?
The website login points to app.itombs.net, where memorial managers can access the protected dashboard.
Can owners recover a password?
Yes. The product supports email-based forgot and reset password flows for memorial account holders.
Timeless Family Chat
What is Timeless Family Chat?
It is a conversational memorial experience where visitors type or speak questions and receive answers grounded in that memorial's own posts and memories.
Does it speak back?
Yes. Responses can be read aloud with text-to-speech, and owners can preview the visitor-facing chat before sharing.
Is the AI generic?
The experience is designed to use memorial context, so answers come from the person's own timeline posts rather than from a generic chat.
Ready to connect a physical memorial to a living digital story?